#my wooting 60he+ wont work on any games only caplock works

1 messages · Page 1 of 1 (latest)

cunning maple
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i really need help after i updated it it just stopped working

elfin muskBOT
# cunning maple i really need help after i updated it it just stopped working

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

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Place it on hold via the Wooting Hub!

Do you need to...

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cunning maple
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also im on ps5

empty epoch
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You're going to need access to a PC to factory reset the board.

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(and to use it on a PS5 in the first place, but we'll deal with that after)

cunning maple
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i have a laptop

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i use it to change stuff

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but after i updated the keyboard it just stopped working

empty epoch
cunning maple
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it works perfectly fine on my laptop

empty epoch
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Aha. Then skip that.

cunning maple
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just not ps5

empty epoch
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You need to disable nKRO for consoles.

cunning maple
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oh wait that might actually be on after i resetted

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i fully forgot that

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Lemme try it

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yeah it was on

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i forgot to disable it

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tysm

empty epoch
cunning maple
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yes it works