SO my F1 key isnt working and whenever I boot up my pc F1 is binded to Q and its annoying when trying to play a game. I also have to disconnect and connect for it to go back to normal but once it goes back to normal my f1 key doesnt work, ive checked on wootility to see if i have any binded keys and it seems like i dont. i tried everything. need help
#fn keys not working
plucky glen
dusty anvilBOT
SO my F1 key isnt working and whenever I boot up my pc F1 is binded to Q and its...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
plucky glen
agent
maiden tree
Is it bound to the normal layer or Fn layer?
plucky glen
both
maiden tree
Are you on 60 or 80? So what exactly is happening? Not really understanding your OP
maiden tree
so whenever i press f1 it doesnt work
Ever?
plucky glen
and its binded to q for some reason and when i press q it opens up like my browsers help page
tacit vapor
Can you share your profile?
plucky glen
yes ever
how do i share with a link
got it
083b5b4ddb39fcad3b2f90da80421aa593cc
also when i test the actuation point on the wootility f1 doesnt register at all
tacit vapor
Can you go in Wootility > Remap and click Default and see if the issue is still there?
maiden tree
plucky glen
Can you go in Wootility > Remap and click Default and see if the issue is still ...
ive done thatg
maiden tree
Also try the analog monitor after to see if it recognizes F1. If it doesn’t work after that, you could try swapping the switch. If that doesn’t work, you could open up the case, and make sure the daughter board below isn’t somehow shorting that key. If all else fails, contact support directly via https://wooting.io/support
plucky glen
yeah i switched the switches
tacit vapor
ive done thatg
Seems like HE sensor is damaged, if analog monitor doesn't show any input when you press F1. Please contact Wooting.
plucky glen
what is press events
i noticed when i press q which is bound to f1 and when i press it it shows press events
maiden tree
i noticed when i press q which is bound to f1 and when i press it it shows press...
It’s the analog monitor. It shows analog monitoring of keypress events.
plucky glen
okay gotcha
maiden tree
Bind the f1 key to something that won’t open a new tab and see if it detects the keypress
If it doesn’t, contact support.
plucky glen
yeah it doesnt im contacting support thanks for the help though
maiden tree
He’s pressing Q which he bound to F1
frosty oasis
If Q is bound to act as F1 then that would be the same thing?
maiden tree
But the F1 key is what he’s having issue with on 80HE.
frosty oasis
The analog monitor shows it being detected
frosty oasis
So the analog monitor shows nothing when only pressing F1?
maiden tree
So the analog monitor shows nothing when only pressing F1?
That’s what he said
plucky glen
yes