-
In Wooting website, it was written that for orders from outside US/Europe will be excluded 21% VAT from price. How to get that 21%?
-
My second question that, shipping to Central Asia charging almost 50$/kg, I think it is insane for shipping that takes up to 15 days. Is there any chance, you will add additional, more cheaper shipping options for Central Asia?
#Shipping
dense hemlock
cinder oarBOT
1) In Wooting website, it was written that for orders from outside US/Europe wil...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
rare lotus
You never paid that 21%, so there's nothing to give back to you.
Central Asia isn't a country. We'd need to know where this is exactly to answer that - though typically regions such as these are not easy to ship to affordably.
dense hemlock
You never paid that 21%, so there's nothing to give back to you.
Central Asia i...
I am not asking instant 21% discount and know how tax free work. However how to get that 21% back after buying keyboard, any instructions?
rare lotus
If you purchased the keyboard within the EU, you would have paid taxes per the law.
If you purchased it outside, then your own country decides if taxes are levied on import.
Beyond that I am not sure what you're asking, so please explain further how the purchase was made.
dense hemlock
I have not purchased yet, but I am planning to buy. I am asking about this one. It saying they exlude 21% VAT from price. But when I add 80he to cart it showing 200$ price which is MSRP. I can pay that 200$, but how to get back 21% VAT after purchase?
rare lotus
Go through checkout and select your country. Then taxes won't apply.
dense hemlock
If you convert this sum to dollars, it is exactly 200$
It is MSRP for this keyboard, isn’t it?
gray spade
If the price is including taxes the shop will show you during checkout:
gray spade
Yes
dense hemlock
In order to ship keyboard it costing me 200$ keyboard + 70$ shipping
I better use package forward service in US, it will be much more cheaper😂
gray spade
don't forget about possible import taxes either way
dense hemlock
Yes of course, our government dont tax import up to 300$ per month, so there is no tax
Thank for info
rare lotus
Do keep in mind that warranty can be a challenge, if you use a package forwarding service.
formal summit
Do keep in mind that warranty can be a challenge, if you use a package forwardin...
If he buys the product in the US and forwards it to Uzbekistan and then he claims warranty, wouldn’t he be able to claim warranty directly to Uzbekistan? Since it’s a country you support shipping to.
Like sending a replacement or whatever directly there.