would really like to know
#is there anything i can do if it got stolen on delivery? it says it came at 4 pm today
dapper vigil
ocean questBOT
would really like to know
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
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- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
deep pasture
You need to reach out to customer support https://wooting.io/support
civic kestrel
did you try and contact your postal service as well?
dapper vigil
i made a police report and it was approved so i sent that to wooting
i looked further into it and on wooting website it said that if i get a police report they will send a replacement
just gotta wait
dapper vigil
did you try and contact your postal service as well?
and yea i did not yet
i just went straight to wooting ive never had a package stolen before lol
should i do that in the meantime waiting for an email back from wooting despite already sending them a police report?