#Key lock led not turning off after update?
1 messages · Page 1 of 1 (latest)
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
Try unplugging then replugging keyboard. If that didn’t do anything, try duplicating the profile and using the dupe one. Current profile may have gotten corrupted.
also what OS are you using
I tried this but it didn’t work😞
V5.0.6
no OS as in windows, macos or linux
nvm i misread the post. so this is about the normal keylock not numlock?
if so please share the profile code
683ab8ac87c94762cb7b96bd38a4687e1ded
yes
@lapis ibex did you find anything wrong?
only one weird thing i dont fully understand
thats the mod tap you put on a2
the most bottom right key in the corner of the 60he
as in it might cause issues since its either fn or a0
but also a2
Im sorry but i don’t totally understand. Could you maybe change it and send me the profile. So i can check it out
I use the fn key to switch to my other profile. Maybe thats what your referring too
But its still weird because i had it like this from the start @lapis ibex
1fceb25e0775a57a83b40aef945d692f58f2
The main issue of the led not turning of when key lock is activated is still there tho
No just use wootilry online on browser
nono not for the wooting but in general to maybe control your mouse and fans and what not
also does the keylock work (besides the rgb) as in is the key disabled?
Examples:
Artemis RGB
Asus Armoury Crate
L-Connect3
Open RGB
Project Aurora
Razer software
Signal RGB
Wallpaper Engine
Motiv Mix
Nano Leaf desktop app
Yea the ley lock works its a small detail i liked when turning pn key lock. But its not a deal breaker. Just wanted to know if its a bug in the new firmware.
I have logitech g hub for my mouse and steelseries GG for my headphones and mic. But they both donr have RGB.
hm
maybe @dense ingot has an idea why they key lock doesnt disable the rgb
Whats tried:
- Firmware restore
- New profile
- No RGB software running
- Key lock works
One more thing i need to add. The RGB turns off sometimes but it has a really big delay[1 hour] after full game of cs. For example now its off and sometimes the rgb doesn’t turn off at all.
so if I understand this right the "Keylock" RGB is not consistent and can be turned back on when the "FN" key is pressed
if so, that is a bug with the current stable firmware, not sure if it has been fixed in beta or not
otherwise, a workaround is to use any RGB effect besides "Static" as I think that resolves it
if you wish to try the beta you can clikc this link
https://beta.wootility.io/
I tried the beta, and changing my static RGB also didn’t work.
I have a separate profile that activates when I press the Fn key. In this profile, the Windows key is locked. When I release the Fn key, the keyboard switches back to my main profile, but the Windows key stays locked and the LED remains off.
This behavior used to work correctly before the update, but now it doesn’t.
@dense ingot
in that case it may not be fixed with the latest beta
just to make sure, could you record the behavior as I believe it is the issue I mentioned, just want to confirm.
Thanks for confirming that is the issue we are aware of it was added to the list of bugs but not sure on the status of the fix so may be next beta or be awhile
@dense ingot I have this issue on the 60HE v2, when I press the middle FN + Win Key it locks and the RGB turns on when locked but when I press FN the RGB resets
that is a known issue
may want to try the beta incase this has been address (not sure)
https://beta.wootility.io/
otherwise a workaround is to have an RGB effect that is not static (IE updates frequently from an effect)
Issue is not fixed on the beta and I use Tachyon Mode therefore I can only use static modes, is there a roadmap or an ETA in order to address this ?
when it comes to RGB not sure
@last hinge any chance would have an idea?
Maybe it is not related but maybe @last hinge can explain to me why are there small led lights on the FN keys if the FN key only works while pressed, aren't they redundant ?
The keyboard is perfect otherwise
Or maybe you know @dense ingot
that is to indicate the LED state when enable
for example if you press "Capslock" it will shine white (or to what colour you set it to)
But on FN it does not do anything
I can give you my profile if you want but I don't understand the LED purpose, if the key works only while it is pressed, why is it there ?
On caps the behaviour works well, but not on FN
it does do something when you turn on fn lock
What about the other issue with the Win Lock ?
Win lock is working perfect on my keyboard, I'm not sure what could be going wrong with yours
FN-lock LED indicator seems bugged for me
60HE+
- Static RGB colour (no effects layers)
- Hold FN
- Press "Windows"
- "Windows" RGB turns off
- Release "FN" Windows key RGB turns on
- Press/hold "FN" windows RGB key still on
so a mismatch
when an base layer "Spiral" effect is enable the problem is gone
I can not reproduce. Maybe we fixed it since the last public release, but I don't think so
I'll try on normal firmware tomorrow
60HE+ is on v2.13.0-beta.6
can also record a video if needed (for now almost 6am so time for sleep)
Thank you so much for both of your help guys @dense ingot @last hinge , I know it's a minor issue in the grand scheme of things but I really appreciate trying to help me with the issue
in general we're aware of other more weird key lock and fn layer issues