I bought my Wooting 80HE on the 7th of August with expedited shipping hoping it’ll come in sometime this week but the order has been just getting delayed by a day everyday. It was said it’d be delivered on 11-12th of August when I first got it, and it’s just been going up everyday. It’s saying it’ll be delivered on the 15-16th of August and I just wanted to see if this is normal?
#How long did shipping take for everyone else?
signal lion
glacial tinselBOT
I bought my Wooting 80HE on the 7th of August with expedited shipping hoping it’...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
lilac grove
I bought my Wooting 80HE on the 7th of August with expedited shipping hoping it’...
Lowkey scared I hope that doesnt happen to me I ordered the wooting 80he yesterday with expedited shipping
signal lion
Lowkey scared I hope that doesnt happen to me I ordered the wooting 80he yesterd...
Mine was delayed again today to friday and saturday lol
Not sure if it’s a normal thing or not
lilac grove
Where are you from?
My delivery says 15-17 estimated delivery and current stage: Your order is being prepared to ship to you
signal lion
My delivery says 15-17 estimated delivery and current stage: Your order is being...
same here
I live in Texas
dusky viper
I ordered mine w expedited shipping as well, placed on the 10th but UPS still says they haven’t even gotten it. I emailed them today but kinda crazy I’m not the only one to see delays
jaunty edge
Note for u guys Expedite shipping doest do anything before its in the hands of the delivery company
The warehouse gonna work as fast as they can and not faster
dusky viper
Well, the problem with that is on the website it says “shipped to you on the way”
Wouldn’t that mean it would be in the hands of the delivery company? But they don’t have the item just the label created? @jaunty edge
jaunty edge
Well, the problem with that is on the website it says “shipped to you on the way...
It can take 3 days before they scan it
If they even scan it
dusky viper
It’ll be 4 at 9 am
jaunty edge
Yeah its kind of a trend in some delivery companies that they dont scan ur item
But they have it
signal lion
Note for u guys Expedite shipping doest do anything before its in the hands of t...
Well I mean I understand that but on the website it said itd be shipped/delievered sometime this week, but everytime i look at the website it just gets delayed another 2 days and its just been ready to pack ever since
Like when I looked at the order again today, it says it’s gonna be delivered on Saturday or Monday
tired drift
Well I mean I understand that but on the website it said itd be shipped/deliever...
Contact support.
The estimate assumes your order is packed today. If it isn't the estimate has to change.
signal lion
Contact support.
already did, just waiting for a response
i wanted to see if other peoples shipment also took this long or not since all the other equipment i’ve bought before came in a week or less
tired drift
Every package is its own thing. Knowing that I received a package recently within two days, doesn't change the status of yours. 🙂
signal lion
Every package is its own thing. Knowing that I received a package recently withi...
i see, so not everyone’s shipping is gonna be the same, right?
tired drift
Unless they happen to be living in your building, no.
Different products, different product stocking status, different day where the warehouse might be extra or not at all busy, couriers picking up packages a day late, couriers having packages get stuck somewhere in their system.
signal lion
makes sense, and from what i know wooting has a small team as well right? compared to stuff like steelseries and stuff, so it's understandable
tired drift
Wooting is a small company, but we're not the ones running the warehouses.
We use logistics partners, companies that operate warehouses for many companies like us, to pack orders.
https://www.youtube.com/watch?v=5QVe1wb-F1E
We did a video about how these typically operate a while back, if you're curious.
dusky viper
Day 4 completed… still no reply here from wooting lol 😆
signal lion
For me anyway
Mine took like a week and a half
Bought it on the 7th and it got the UPS on the 14th, and now it’s finally arriving tomorrow