#"Wrong keyboard layout received – Need support"

5 messages · Page 1 of 1 (latest)

merry gale
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ENGLISH :
Hi, sorry if my English is not perfect. I need help because I ordered a Wooting keyboard with the Spanish layout, but I received the American layout instead.
Can someone from support please help me with this issue?

ESPAÑOL :
Hola, disculpad si mi inglés no es perfecto. Necesito ayuda porque pedí un teclado Wooting con distribución española, pero me ha llegado la versión americana.
¿Alguien de soporte podría ayudarme con este problema?

tall radishBOT
# merry gale ENGLISH : Hi, sorry if my English is not perfect. I need help because I ordered ...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

icy cosmos
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Please contact support using the link above this message, to get in touch and be able to ship it back and get the right products. 🙂

merry gale
icy cosmos
#

I never said refund. I said RETURN - For an exchange. 🙂