Ordered product to wrong city

[rain pecan]

Hey guys i want to ask for some advice bc i dont know what to do. I just ordered a wooting uwu and i accidentaly put in the wrong city but the address is right and theres no other streets in my country with the same name as mine so i wanted to ask if i should put the order on hold or no ? I already sent wooting an email but i dont know when they'll see it

[jaunty jetty]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[chrome quest]

Put the order on hold and then change the address

[rain pecan]

if i put it on hold can i instantly change it and take it off hold ?

im sorry if im being stupid i never really order stuff online

[chrome quest]

Put the order on hold while you can. If it gets shipped, you won't be able to change the address. You can manually unhold it later

[rain pecan]

thank you bro i just changed it

[rain pecan]

i just realised my order is on hold and can only be released by wooting. When will it be released ?