Wooting 60he who writes alone

[tulip hedge]

Hi I have a problem with my keyboard it writes by itself even having the sensitivity to raise I don't

[mystic mist]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[vagrant edge]

Replug the keyboard, try other port and cable

Make sure it's plugged directly into the motherboard

[tulip hedge]

Already trying it's always done

[vagrant edge]

Follow this video https://youtu.be/U8ojU_8ASVE?si=FaDKaJqiVO8U8K7u

If nothing helps, please reach out to support https://wooting.io/support

[tulip hedge]

Ok thx