Ghost input issue 80HE

[ancient trellis]

I'm using Wooting 80he, but if I leave it still like this, does the input point move on its own?
In some cases, the key is automatically entered periodically. Are there many cases where it's not fixed?
All the software has been updated up to date.

[golden cobalt]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[cursive ferry]

Do you have magnetic desk?
Is your keyboard plugged directly into the motherboard? If so, try other USB port and different cable.

If this won't help, I recommend you to contact Wooting https://wooting.io/support

[ancient trellis]

The cable is well plugged into the main board, and there are no magnets on the desk, and it's the same even if you use another cable. I don't think I can ask you because today is the weekend, right?

[cursive ferry]

Contact Wooting. They will respond to your ticket as soon as possible.

[gleaming sandal]

You can create a support ticket at any time. It's not a live chat.

Our support team will reply back via email as soon as possible within business hours.

[ancient trellis]

Is it correct to send inquiries here?

I think it's a problem when I turn on tachyon mode, is there a way to activate tachyon mode and get rid of this problem?

[gleaming sandal]

Not that one.

And then this first option

[ruby shuttle]

btw bless you (sneezing)