#Wooting wont connect to my computer after i cancelled an update

9 messages · Page 1 of 1 (latest)

edgy whale
#

So i was updating my wooting 60HE and the update just failed all of a sudden so then i decided to cancel theeupdate and since then my keyboard wont connect to my computer and better yet the rgb wont turn on. What should I do

silent rootBOT
# edgy whale So i was updating my wooting 60HE and the update just failed all of a sudden so ...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

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Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

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drowsy rampart
edgy whale
true kite
# edgy whale

looks like the firmware uploaded successfully but it's not leaving wooting restore or emulating correctly

can you reconnect the keyboard (unplug/replug)

if not resolved can you go to

  • "device manager"
  • select "View"
  • Select "Device by container"

and chec kif either "wooting (device)" or "Wooting Restore" is listed

edgy whale
#

ther is nothing

drowsy rampart
edgy whale
#

nevermind it fixed itself