me being so dumb i put the my old address and the city is different its all messed up i put it for expedited this morning i sent in a ticket to get it canceled but im worried since it says it cant be canceled please help :(
#wooting 80he
untold grove
gray gorgeBOT
me being so dumb i put the my old address and the city is different its all mess...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
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Place it on hold via the Wooting Hub!
Do you need to...
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potent ibex
Can you put it on hold in the hub?
untold grove
i cannot :(
im really worried i spent so much on this and im afraid i wont even be getting it
ebon frost
Contact carrier and ask them to change the address.
untold grove
ill try that its being packaged currently
untold grove
Contact carrier and ask them to change the address.
when its being sent out i can contact the people carrying it yes?
ebon frost
Yes, once they scan the package contact courier and they should be able to redirect it to your address. Also let Wooting know that your address is incorrect, just in case.
untold grove
i kinda panicked really bad and sent them 3 tickets if any of them see this im so sorry ðŸ˜
ebon frost
Don't worry, you will receive your order.
untold grove
thank you.