Wooting 60he+ not connecting to PC

[leaden creek]

My wooting 60he+ doesn't turn RGB on when connecting with cable tpc, nor does the PC recognize. I don't see any defects on the board or nothing. Just stopped working today. Didn't have a single issue as of 12 hours ago.

What to do?

[bold ice]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[magic chasm]

Do you hear a USB connection sound at all?

Does it appear in your device manager menu as Wooting or Wooting Restore?

[leaden creek]

No but I fixed it just now ahah. It worked with laptop, so went into devices on windows (not used to navigating with just mouse) ahaha

It got recognized but driver error, so removed device while it's connected, and then reconnected and now working

[leaden creek]

Tnx tho for very fast respond bro.