wooiting is not respondingb

[fringe sigil]

I wanted to update my Wooting and now it is not responding, lights are not on and I can't connect to the software.

[azure dawn]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[fringe sigil]

thank you

[hollow spade]

Same issue here with Two HE.. Just did update to latest beta. And keyboard is dead

[livid breach]

And did the restore method above work for you? 🙂

[hollow spade]

No. Restore method is not working. I am holding keys while plugging usb c into keyboard. After i press restore and reset i get unknow error