My order is still on hold and in storage.

[covert oracle]

Hello, good afternoon. I placed my order yesterday at noon, but for some strange reason, it's still on hold.
The page asks me to confirm the shipping address, but I can't because the button isn't enabled. I looked for other solutions, and the only option I found was to wait 24 hours, but nothing has happened yet!
Can anyone help me?

[novel storm]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[onyx trench]

if after the 24 hours your order is still on hold contact support via this -> https://wooting.io/support

[empty lintel]

Considering you placed the order in the weekend, the people at the warehouse are most likely not working, so please wait for next week to get things moving~