#Device conection failed?

9 messages · Page 1 of 1 (latest)

narrow mural
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Anyhone who can help me figure this put?

manic fiberBOT
# narrow mural Anyhone who can help me figure this put?

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

gleaming zealot
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Disable RGB softwares if you have them

Artemis RGB
Asus Armoury Crate
L-Connect3
Open RGB
Project Aurora
Razer software
Signal RGB
Wallpaper Engine
Motiv Mix
Nano Leaf desktop app

narrow mural
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That worked, thanks! Do I need to do that everytime I use Wootility?

sterile vine
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yep

narrow mural
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fair enough. thanks for the help

sterile vine
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but you dont need to have wootility running, once you saved stuff on your keyboard

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you can just close it

narrow mural
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alrighty