disconnecting issues

[brisk drum]

My keyboard sometimes randomly just disconnects from my pc before reconnecting a few seconds later and the keys are alittle glitchy for a few seconds during and afterwards, not sure whats going on i dont use tachyon mode so i know its not my cable sending too little data

[topaz zenith]

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[shadow sorrel]

What model?
Original cable?
Can you provoke it by poking and prodding at the connector on the keyboard end?

[brisk drum]

60He+ gunmjo pro cable

nope only happens randomly i’ve tried alot with the cable

got a reply from the goat himself 🗣️

[shadow sorrel]

I'd advise testing with the original cable if you've got that - just to rule out any cable issues to start with.

https://www.youtube.com/watch?v=U8ojU_8ASVE
Some - not all aftermarket cables can't quite handle the bandwidth the keyboard requires, and this COULD be related. But it's quick to rule out if it is or isn't and then go from there.

[brisk drum]

lemme see if i can find it

[brisk drum]

yeah ive thought about that but without tachyon mode on its not even running at 1000hz right so itd be crazy for a cable not being able to handle that

just got the original cable plugged in ill do some testing and report back 🫡

[shadow sorrel]

[brisk drum]

looks like it could be the cable