Wooting80HE Continuously Disconnecting and Reconnecting Error: Communication with device timed out

[median vector]

After recently building my 80HE and connecting to the wootility software for the first time, I've been repeatedly stuck in a disconnect -> device found -> connect cycle. As far as I'm aware there is no damage to the keyboard internally. The USB cable I'm using works fine with the keyboard and other devices. RGB while not being able to be configured(because of lost of settings every error cycle) works fine as well. Typing and gaming experience as well seems to have no problem so far. I've reset and restored the keyboard multiple times. Looked at past post's and closed and uninstalled other RGB software's. Tried the software on the web and had the same issues. Not too good with error logs so if anyone has any solutions it would be greatly appreciated.

[desert laurel]

Thanks for posting your support request!

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[trail igloo]

Is your keyboard plugged in directly into the motherboard? Your issue might be because of KVM switch or USB hub (if you are using one)

Artemis RGB
Asus Armoury Crate
L-Connect3
Open RGB
Project Aurora
Razer software
Signal RGB
Wallpaper Engine (1 report)
Motiv Mix (1 report - mic software)
Nano Leaf desktop app

These softwares can mess with the keyboard connection.

[median vector]

Thanks for the quick reply. Yes the keyboard is plugged into the mobo and I don't use a KVM or USB hub either. Ill start going down the list since I do use some of these and see which one is making it bug. Im guessing shutting them down with task manager would be enough, or do you recommend another method to ensure?

[trail igloo]

Yes, disabling them is enough.

[median vector]

Well unfortunately that didn't seem to do the trick I'm still having the same issues.