Key number nine stuck

[rustic forum]

There is any fix to this? or need to go warranty? I tried with l60 and owlab but always appear pressed

[rugged coral]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

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Place it on hold via the Wooting Hub!

Do you need to...

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All of these types of requests need to be made via the Wooting Support Wizard!

[vapid sundial]

If it only happens with one key and replugging doesn't fix the issue, contact wooting support https://wooting.io/support

[rustic forum]

only fix temporary

but this happen after change keycaps to owlab