Backlight turning off after startup and not turning back on until I unplug and replug it

[signal stone]

Function keys do nothing, neither does changing settings on wootility, only forcing a pseudo replug by changing controller settings works but that sucks

[peak jewel]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[signal stone]

I restored and didnt help

[narrow cipher]

Try disabling USB selective suspend setting > Control Panel\All Control Panel Items\Power Options\Edit Plan Settings

[signal stone]

https://i.imgur.com/LN8okrl.png this was my thought also but no, doesn't seem that is the issue

The keyboard is working great, I can make changes in wootility and swap profiles etc, the backlight just doesn't come back on once its gone off for inactivity once

[narrow cipher]

Are you using anything from this list?

Artemis RGB
Asus Armoury Crate
L-Connect3
Open RGB
Project Aurora
Razer software
Signal RGB
Wallpaper Engine
Motiv Mix
Nano Leaf desktop app

[signal stone]

I am using Open RGB, idk why I didnt think of checking that

[narrow cipher]

Try without that software, should fix the issue.