#keyboard keeps getting stuck in some sort of low power mode?

2 messages · Page 1 of 1 (latest)

severe mortar
#

every now and again my keyboard lights turn off and theres a delay between key presses, like if i spam space bar itll only register every second or third press, same thing when i type itll skip every second letter. All i have to do it just unplug and plug back in but i feel like it shouldnt be doing this at all and was wondering if anyone knew what the issue could be

It defintely has enough power draw from the pc, and its fully up to date in firmware\

pine basinBOT
# severe mortar every now and again my keyboard lights turn off and theres a delay between key p...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!