So I have recently started having a issue with my Wooting 80HE, it seems as if the keyboard thinks all the keys on it are being pushed down (currently thinks they are being pushed down to 0.68) and the strangest thing is that depending on the angle or placement of the keyboard the strength that it thinks the keys are being pressed changes (if slight tilted left or right will change somewhere between 32 and 1.18) Has anyone else had this issue? And does anyone know a way to fix it? (I have tried everything from resetting my keyboard to plugging it into a different port)
#80HE thinks keys are being pressed when they arent
5 messages · Page 1 of 1 (latest)
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If you move the keyboard and it changes it is probably magnetic interference.
Do you have a desk with magnetic attachments or any magnetic around?
yes i do but ive had them since ive had the keyboard and the problem only started the past few days but ill move the magnets futher away than they are now and will see if it improves thank you
Magnetic keyboards don’t really work well if you have magnetic desks, whether it works or not is very hit and miss. For some it does for some it doesn’t.
Not the best combo unfortunately, but I hope you can make it work!