#60he phantom pressing
7 messages · Page 1 of 1 (latest)
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
Please don't spam everyone else's support thread. Discord is not customer support, and you shouldn't expect other community members to be able to help you with an issue such as this necessarily.
Our technical support team are responding to tickets as soon as possible, you should have recevived an estimate for an initial response automatically via email.
How exactly is that spamming? lol . Asking a question on 3 other threads if they found a fix is hardly spamming. Thanks for your unneeded response though.
That is the definition of spam, and you can consider that a polite but firm warning on the matter. 