#New to wooting and want to buy Wooting 80HE
5 messages · Page 1 of 1 (latest)
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
I guess it depends on your location, I ordered mine in late june and delivery was planned on August then late july but got it earlier today (ISO - PCR, EUW) so you might be surprised regarding delivery dates
You should get an estimate in your order in the wooting hub.
It depends in your location, but if you bought something in stock it shouldn't take that long. People that had to wait months was mostly out of stock items or pre-orders.
Checkout will show you when. You're working on some OLD information, from back when we were still trying to catch up to early orders.