#Cancel order refund taxes included?

12 messages · Page 1 of 1 (latest)

magic sequoia
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I haven't seen anyone ever ask this question for some reason. I ordered the wooting 80HE in plastic but I want zinc allow after hearing the sound twst. I cancelled the order before shipping will I get refunded on the taxes I paid?

strange otterBOT
# magic sequoia I haven't seen anyone ever ask this question for some reason. I ordered the woot...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

sour phoenix
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If it ships and you return, iirc it’s full refund minus shipping fees.

magic sequoia
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Thank you yeah it hasn't shipped yet.

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If i contact support instead can they change my order or better to cancel?

magic sequoia
smoky palm
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You can hold and then cancel your order from the hub.

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Customer support cannot change your order to "something better"

sour phoenix
smoky palm
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Yes and then changed their story in a later reply. I am being thorough.