#Wooting-one-spacebar-not-working.-I-need-help-resolving-this-issue.

21 messages · Page 1 of 1 (latest)

shrewd pelican
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I_have_tried_swaping_switches_and_cleaning_the_contacts._the_contacts_actuated_the_spacebar_while_I_was_cleaning_it.__Please_send_help..
Unsure_how_to_dissasemble.

light wolfBOT
# shrewd pelican I_have_tried_swaping_switches_and_cleaning_the_contacts._the_contacts_actuated_t...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
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sand ivy
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turn off the rgb on the spacebar key, take out the spacebar switch with the orange tool (one side is for switch pulling one for keycaps)

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then send a sharp as possible image of it

shrewd pelican
sand ivy
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ok looks ok far as i can tell. can you take another switch out from somewhere (or the included backups in the box) and put it in?

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check if it works

shrewd pelican
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I have tried swapping out to back up switches to no avail

sand ivy
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hm

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i assume you tried unplugging it for longer times already before plugging it back in (the usb cable that is)

shrewd pelican
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Correct

sand ivy
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hmm

shrewd pelican
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I even swapped out a switch from a section of the board I knew worked and it still didn't do anything.

sand ivy
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did you try copying all the profiles of the keyboard onto the pc and doing a firmware recovery?

shrewd pelican
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I have not how would I do that?

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Doing that now

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Still not working

sand ivy
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hm im out of ideas. you can try opening a support wizard ticket so our technical support can take a look. feel free to link this thread in it as well

shrewd pelican
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@sand ivy welp keyboard is completely screwed now just randomly making keystrokes. No word from support

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Nvm went back to just space bar not working