#Wooting.io/support page is not loading in any browser
11 messages · Page 1 of 1 (latest)
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
Forgot to mention the browsers, I tried to use Edge, Chrome, and Firefox.
Clear browser cache
Pick the category and issue you need help with, and we'll guide you through the process.
same i can't open it aswell
I see the same error when clearing my cache and if I try incognito mode in Chrome
Correction, looks like the support page is down rn
i wanted to contact support for my package
Would recommend trying to load it again in an hour.
Its back. Sorry for the inconvenience i messed up a bit when merging some stuff earlier today