Stabiliser fell off

[terse frost]

Any way of fixing it?

[somber canyon]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[pseudo ruin]

The first photo is very blurry and hard to tell exactly what the stabilizer housing looks like. But I -think- I can just barely make out that a small piece broke off - meaning it can't be put back in and has to be replaced.

Assuming that to be the case, you can either reach out to our customer support for a replacement stabilizer, and then swap it out using our guides on Youtube.

Alternatively you could ask over in #🔧│keyboard_modding for potential alternatives and use it as an opportunity to get something that might be an improvement in terms of sound or feel (and would likely ship faster than from our offices)

[terse frost]

my bad but yeah i think something snapped off

ill look into which stabilisers i could replace them with

for the time being can i swap my spacebar stabilizer with my right shift stabiliser? @pseudo ruin

[pseudo ruin]

The black housing part? Yes. The wire is a different length though, so you'll want to keep that on the spacebar.

[terse frost]

is there a video tutorial on how to do this? dont wanna mess it up lol