Replacement PCB - Confused (RESOLVED)

[leaden owl]

I went through support after my Wooting 60HE randomly died. I followed all of the steps they asked me to, took it apart, and sent a picture of the PCB, which eventually led to them sending a replacement. In the emails, they asked me if I had modded the keyboard, which I explained I didn't know how to do and had no desire to; it just randomly stopped working.

What do I do with this? I was under the impression I was going to receive a new PCB with the components for the keycaps in it, and now I'm confused.

Do I need to solder? I probably sound like an idiot, but I bought this keyboard to game, not to mod. I'm clueless about this stuff; it's probably simple. I looked online but couldn't find a solution, just a video about a module for people who customize their keyboards, which I don't.

[tired quartz]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
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• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[stuck fjord]

https://www.youtube.com/watch?v=wRVnK958Tdk

and a replacement pcb should basically be like getting a module

as in no switches included

no keycaps included

[tropic latch]

You essentially have to screw the old module apart, and swap the switch plate with all the switches and keycaps already installed with the new one. That's the minimum amount of work you can do.

[leaden owl]

Appreciate it 👍