#question

[serene bloom]

I have three wooting80he PCB boards with automatic typing, batch 251525172517. I also have an old keyboard batch 2431, which is plugged into the computer at the same time. The new batch of keyboards will automatically type. I am currently in China. Do you have a responsible person or maintenance point in China? Is the new batch incompatible with the driver or is there a problem? What should I do now
#🔧│keyboard_modding

[wintry thorn]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[serene bloom]

有人吗，我需要帮忙

I have three wooting80he PCB boards with automatic typing, batch 251525172517. I also have an old keyboard batch 2431, which is plugged into the computer at the same time. The new batch of keyboards will automatically type. I am currently in China. Do you have a responsible person or maintenance point in China? Is the new batch incompatible with the driver or is there a problem? What should I do now

I have tried flashing the firmware, but I haven't turned on the faster than light mode, nor have I installed the shaft pad. In the afternoon, I even suspected that my motherboard was broken and leaking electricity. I tried changing the interface and data cable, but still couldn't solve its automatic typing problem. I'm going crazy, what should I do