velvet halo
Hi, I bought a wooting 80HE about a month ago now, I received it today and opened the package, package was completely fine, no damage but I realised that the keyboard box was really under weight, opened it, surely enough no keyboard… after a month of waiting for this, just to receive no keyboard?
Has this happened to anyone else, how can I resolve this. I’m genuinely pissed.
pale tigerBOT
Hi, I bought a wooting 80HE about a month ago now, I received it today and opene...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
All of these types of requests need to be made via the Wooting Support Wizard!
somber blaze
Please reach out to our customer service asap via the links above. Don't throw anything out, so we can investigate what happened.
velvet halo
Please reach out to our customer service asap via the links above. Don't throw a...
Okay will do, thanks.