#Buying from the UK
38 messages · Page 1 of 1 (latest)
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
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Place it on hold via the Wooting Hub!
Do you need to...
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All of these types of requests need to be made via the Wooting Support Wizard!
UK orders include taxes.
oh i wonder why wooting gave me a warning then that ill have to pay VAT on my order to the delivery service :/
For the UK?
yea i live near london and ordered one yesterday
You shouldn't be receiving that email then.
Yes - And those were included in the payment on the checkout. Which I would assume this email also explains? 😄
Pick the category and issue you need help with, and we'll guide you through the process.
really confusing, ordered something else from the EU recently over 150 and vat was accounted for
Please contact support for clarification.
damn i was hoping for it to be shipped out today while saying its ready to be packed 😦
so sadge
5 days since purchasing and still not shipped out, i hope it will reach before next week
the week i have off from work
U can see whats ur order status at hub.wooting.io
been at ready to pack for damn 5 days
when buying it gave me an estimate of latest being later this week
got me excited and all
Sure is a good thing your order already shipped. Check your email.
nothing in email sadly
just so you guys know, im not trying to make a big fuss out of it. I understand for a company such as wooting its harder to process all these orders compared to a big corpo
You should receive an automated email with tracking tonight then afaik. I just logged into our systems and it's out the door. 🙂
oh damn thats nice 🙂
you helped more than your hub did
ill be honest im just overly excited
i always had a mindset of buying the first cheaper mechanical keyboard there is
as long as it clicked nice, was satisfied
for past few months, made fun of people using a wooting. Oh paying big bucks for some linear switches that are just a little more rapid in games, boohoo
here i am with a order
Just to ask, what is the status of ur order im the hub