#i really wanna buy a wooting 80he with a visa gift card but it says only valid in the united states
38 messages · Page 1 of 1 (latest)
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That's outside of our control unfortunately. Limits like that are set by the issuer. If the card is for US use only, then you'll have to use our US site and order to somewhere in the US.
Disable your VPNs and such. It's just the wooting.io website
And select the US up here.
maybe the giftcard isnt allowed to be used on non usa stores/international ones?
im just speculating btw
should probs check with visa giftcard service
want to see
i did btw nothing popped up it starts with 4097 58
it says valid only ion the united staes
yall dont have any othert alternatives for it?
been wanting a wooting80he for a month i put my birthday money on the card because my apple magic keyboard has terrible delay
and im already the best in the world at a game on roblox i wanted to see hwo good id be with no delay on it
@jade inlet
Yeah guys it just says your card was decline even though it says we ship from the usa
@radiant karma
man
I thought Raquel was Mason my bad for atting you mason
If the card issuer declines it then Wooting can't help
No
Darn
What do you think i should do man @proper roost
spent all my birthday money on that card and cant even use it what a waste
not here to yap to you
You can try contacting the issuer (should be contact info on the card) and ask what's going on. Our US site is a US company, so it should work, if it's a regular supported payment card.
its automated not an actual person i dont think they give any options for international or usa
they said to call 1 877 867 4873
Like Mansen and I said, we don't really know so the best you can do is check with them. we don't make the giftcard so we dont know the details.