lyric stirrup
Hello i was wondering if any of you ever had the issue that you enterd the correct postal code but the dhl tracking shows a diffrent postal code, i already emailed support but i do not know if they will respond fast enough
Correct ends with 2
Dhl shows 6
quasi leafBOT
Hello i was wondering if any of you ever had the issue that you enterd the corre...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
All of these types of requests need to be made via the Wooting Support Wizard!
latent flame
Hello i was wondering if any of you ever had the issue that you enterd the corre...
Email support
lyric stirrup
Email support
I legit said i did lol
latent flame
Nothing i can do
autumn harness
I legit said i did lol
Official Wooting Support are the only ones that can do something about it.
dense anvil
Official Wooting Support are the only ones that can do something about it.
The courier* are the only ones who can do anything.
Reach out to their support and ask what's going on. The information shown on the hub is what was printed on the label, and what the courier received.
autumn harness
The courier* are the only ones who can do anything.
Oh yeah didn’t see it’d already shipped out
lyric stirrup
The courier* are the only ones who can do anything.
i already called them they said they cant do anything either
i just refused the acceptence in the tracking app now and orderd it again
just gotta hope i get refunded
i also mailed support but no answer yet
lyric stirrup
Wp i gotta pay cancellation fees just because wooting or dhl fucked up 🙂
Even tho its shipped out already
autumn harness
Even tho its shipped out already
Contact support. If you entered the proper info, it’s not your fault and support will likely make it right.
lyric stirrup
Contact support. If you entered the proper info, it’s not your fault and support...
Support just told me that lmao
And its gonna take another week for a response
Im dumb
autumn harness
Maybe Mansen will poke his head back in this thread because that sounds off unless it’s some kind of fee because you decided to order 2 and cancel one.
lyric stirrup
I didnt read the last part mb
Naj its my fault i skipped the last part of the responde where i got told they cover the fee
autumn harness
Ahh
lyric stirrup
To early to think thats on me
autumn harness
It’s still Thursday for me 😂