Keyboard Input freezing every couple of seconds

[random marsh]

After my PC has been on for a long time (more than a day or so) I get an issue where wooting randomly skips keys and doesnt register inputs. Happens globally across the PC. When typing, it's as if the keyboard is "queuing" up keys and sending them all at once. In games, it makes most borderline unplayable.

Did not happen with my old keyboard on the exact same PC. I have no other peripheral software running. Tachyon mode on or off doesn't work.

Extremely high end PC (7950x3d, 5090, 64GB 6000Mhz ram), and like i said, no issues until Wooting.

Resetting the PC is a temporary fix, it's just frustrating when it starts occurring inside of a game or something. No idea how to troubleshoot it.

[stuck iron]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

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Place it on hold via the Wooting Hub!

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[random marsh]

Oh, other context is that I have a 1200W psu. No other peripherla power issues, either. It seems driver level and contained to the keyboard

[crystal flame]

I also have the same issue. I've tried just about everything, nothing has fixed it.

[fringe mulch]

Please try a full restor of the kb

[random marsh]

it would be nice if the ui would clarify that this fully deletes all of your profiles 🙃
i assumed since that was absent that it would store my profiles and then add them back, but alas ive deleted all of my custom settings for no fix