Commercial Invoice Required

[stone hare]

Hi i just bought Wooting 80 from Wooting Website To Japan and Fedex need Commercial Invoice to process my parcel

[tender elm]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[frigid fog]

you should be able to request your invoice on the wooting hub - https://hub.wooting.io

[stone hare]

but i bought via forward services how can i send it to fedex ?

[frigid fog]

you should contact the service or find a contact information to fedex

[stone hare]

i found it

but i am trying to get invoice from Hub

but it not working now 😦

[stiff nymph]

Contact customer support for assistance on the hub.