rough notch
Its my first time building a keyboard so im not entirely sure if this is important or not, but when I received my order today, I see that a bunch of the pegs on the bottom of the switches are broken off. So if someone could tell me wether or not I should contact support about this, id appreciate it 😅.
astral juncoBOT
Its my first time building a keyboard so im not entirely sure if this is importa...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
All of these types of requests need to be made via the Wooting Support Wizard!
rough notch
i counted it and 12 out of the 90 switches have missing pegs
pure venture
it does NOT like normal
sturdy tide
Its my first time building a keyboard so im not entirely sure if this is importa...
yes contact support about this
rough notch
man i am not having any luck with my order ðŸ˜
first my module is missing now this, rip.
rough notch
yes contact support about this
thank you though!
sturdy tide
first my module is missing now this, rip.
yeah that can happen sadly
rare zinc
just double checking if you've send us a message through the support wizard
rough notch
Yeah i did, im just waiting on them to respond to my most recent email