When can I order white zinc from Hong Kong Warehouse?

[south lark]

And also, white zinc is in stock in netherland warehouse?

[frigid quest]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[main ridge]

I don't believe we stock individual cases in the HK warehouse, only prebuilt keyboards and a few accessories.

[south lark]

I mean, I purchased pre-built white zinc one, then I got a mail that it is pre-order. So I want to know when the white one restock in HK warehouse

And also, I sent an email to wooting support to edit my order. But there is no reply yet.

[main ridge]

Ah I see. Well if you've already reached out to support, they will be able to answer that for you asap.

[south lark]

Also can I get reply bout this?