#W key gets stuck

5 messages · Page 1 of 1 (latest)

bronze citrus
#

does anyone else have the problem of the w key getting jammed or stuck? it happens at the worst times and happens kinda often, i tried updating firmware and everything but it still happens. if anyone can help, id greatly appreciate it!

polar whaleBOT
# bronze citrus does anyone else have the problem of the w key getting jammed or stuck? it happe...

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plush swallow
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If it’s physically stuck, updating wootility won’t do anything. That would be a switch issue

bronze citrus
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should i replace the switch?

plush swallow
#

That’s a quick and easy solution if you have spares. Otherwise, you’ll want to take it apart and relube.