#Purchasing a Wooting 80HE

12 messages · Page 1 of 1 (latest)

sleek depot
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My friend is trying to currently purchase a white zinc alloy wooting 80HE but it is not letting them purchase it at all

blissful axleBOT
# sleek depot My friend is trying to currently purchase a white zinc alloy wooting 80HE but it...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

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opal harness
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I am the friend what does this error code mean? Is wooting out of supply for this?

shy herald
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Try a different browser.

opal harness
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I’ve tried it on opera gives this error code. Safari on phone and Mac, no error code but when put in an order it cancels. And then chrome on computer didn’t put order in because this error was popping up when adding the wrist support and white usb

shy herald
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It cancels? What do you mean exactly?

opal harness
shy herald
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Read what the email says, please. This is a separate issue, and not one we can help with.

opal harness
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I read the email

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I have tried all the troubleshooting steps in this screenshot. Nothing changes. Tried credit and debit card. Auto cancels every time

shy herald
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Unfortunate. All we can recommend in that case, is that you ask someone to buy it - completely separated from you, and then transfer the order afterwards. Not your name, not your address, not your payment info.