#Purchasing a Wooting 80HE
12 messages · Page 1 of 1 (latest)
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
I am the friend what does this error code mean? Is wooting out of supply for this?
Try a different browser.
I’ve tried it on opera gives this error code. Safari on phone and Mac, no error code but when put in an order it cancels. And then chrome on computer didn’t put order in because this error was popping up when adding the wrist support and white usb
It cancels? What do you mean exactly?
Read what the email says, please. This is a separate issue, and not one we can help with.
I read the email
I have tried all the troubleshooting steps in this screenshot. Nothing changes. Tried credit and debit card. Auto cancels every time
Unfortunate. All we can recommend in that case, is that you ask someone to buy it - completely separated from you, and then transfer the order afterwards. Not your name, not your address, not your payment info.