#PROMO CODE DOESN'T WORK

11 messages · Page 1 of 1 (latest)

long sundial
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When I pre-ordered the Wooting 80 HE, I received promo codes, especially for a custom cable, and the problem is that the code doesn't work. I'm told "The discount code is not available for you at the moment," but without any further explanation as to why or how. PLS HELP ME

summer cometBOT
# long sundial When I pre-ordered the Wooting 80 HE, I received promo codes, especially for a c...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
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wintry flax
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did you fill in the email address this code is for in the checkout?

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needs to be the exact same email your hub account uses that you see the code with

long sundial
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Yes, it's exactly the same, that's why I don't understand.

wintry flax
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hm you might wanna create a ticket via the support wizard the bot reply mentioned

long sundial
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17 Mai

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it didn't lead to anything at all

molten skiff
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could you try removing the cable from your cart and adding it by pressing the "go to the product" in your reward ssection