#Woting 60HE key problem

8 messages · Page 1 of 1 (latest)

wheat venture
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So, I've been having a problem for some time now, and recently it has been getting worse. I contacted support, but it's been a week since they last replied, despite my follow-up messages.

The issue is that some keys either don’t work or stay pressed. I have videos that show the problem so you can better understand. I've reset my PC completely three times, reinstalled the keyboard drivers several times, changed the cables — nothing has worked.

I’ve already followed the support team's instructions, including using the analog monitor tool, and they told me everything seemed normal.

lilac daggerBOT
# wheat venture So, I've been having a problem for some time now, and recently it has been getti...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
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nocturne maple
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heya! Some members of teh CS team were at computex last week so response time might be a lil bit slower than usual. Please give it some time this week to get a reply!

wheat venture
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up

wheat venture
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up

nocturne maple
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this doesnt change anything for the CS team having to come back to you

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especially over the weekend when people arent working