#UK/European keycaps?

17 messages · Page 1 of 1 (latest)

small dove
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Hi is it possible to get a uk/european version of the keycaps for my 80HE?

bleak jettyBOT
# small dove Hi is it possible to get a uk/european version of the keycaps for my 80HE?

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
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Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

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glacial geode
small dove
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thank you!! i accidentally ordered the US version so ill buy the UK keycaps

tacit tusk
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stop for a second

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if your keyboard is ANSI layout you cant just plop ISO keycaps on it

small dove
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ah right, ill send a request to see if i can send it back and get the right one but if not ill just deal with it

upbeat siren
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What did you order exactly?

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Cause if you bought an ISO (European) model, you wouldn't have ANY keycaps.

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So you'd order the ones you need, not ship anything back.

small dove
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i ordered this

upbeat siren
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Right. Yeah no amount of buying keycaps will fix that. US and European are two different physical layouts.

small dove
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okay fair enough, ill just deal with it - i can kinda muscle memory it anyways

upbeat siren
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Well you can definitely return it. Just wanted to make sure you weren't shipping it back, if it wasn't necessary.

tacit tusk
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make sure to contact us for how to return it correctly if you want that option

small dove
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okay - ill wait for the support ticket to respond, i did buy this in february so i think its past the return date

upbeat siren
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Oh! I thought you just bought it. Yeah... unfortunately it's 30 days.