I first reset the firmware via troubleshoot successfully after experience a sudden disconnect, then played a game for a while. Upon switching to another profile via shortcut key, the keyboard spazzed out pressing random buttons, sometimes stopping and inputting different keys than to the one I pressed, all happening sporadically.
After, I tried troubleshooting again only to be stuck on the “Waiting for device to be connected” step. The restore briefly disconnects before connecting only playing the windows disconnect sound.
I promptly deleted all rooting devices in device manager as well as associated key registries, then restarted my pc. Upon rebooting I repeated the troubleshoot only to be met with the same problem. No error code shows up simply stuck on waiting for permission.
OS: Windows 10
Tested with different cables and different usb ports, have yet to downgrade wootility version and attempt on a different pc.
Any help will be appreciated.