So ive noticed that when im gaming some keys just get remapped out of nowhere and somethimes i just disconnect the cable from the keyboard and it works and some others it doesnt. I recently reset my pc and i wanted to know if anyone else is having the same problems and if theres a fix to it because there are no updates available for my keyboard.
#Problems with the 60HE
8 messages · Page 1 of 1 (latest)
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Are you accidentally toggling a different profile or Fn layer?
hm i dont think so, i only have one active profile and i thought about the layers but im not sure because for example when i press esc it actions as if i pressed the win key, when as in the wootility app in the second layer the esc button works as another key. when this happens again ill try to switch layers and see if it works
and also this happens without holding fn key
it just happened to me again, i reset the keyboard and it still happens. i’m not sure if it has something to do with my pc, or the game i was playing because i think everytime it happens its on marvel rivals and not on other games
nvm, fixed it. it had nothing to do with the wooting i think lmao
😪😪😪