#wooting60HE not working

10 messages · Page 1 of 1 (latest)

wheat hearth
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My Wooting keyboard suddenly stopped working one day. The RGB lights on the keyboard are also not turning on. Wootility can't detect the keyboard, so I'm unable to reset it to factory settings. Can anyone help me? Thanks!!

simple sageBOT
# wheat hearth My Wooting keyboard suddenly stopped working one day. The RGB lights on the keyb...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

buoyant rapids
wheat hearth
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i will try

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tyvm

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i don't have

buoyant rapids
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It's the third option?

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Top row, third from the left

wheat hearth
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found it i'm blind

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fixed! omg thank you so much