#Wooting HE80 prevents my USB devices to work on PC startup until re-plug

27 messages · Page 1 of 1 (latest)

open bane
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Why is this happening, how could I possibly fix this?

When I start my PC, no USB device including the keyboard is being detected. Only on re-plug. When I restart the PC with the keyboard unplugged, it works just fine.

Do I have a defective unit?

uneven rapidsBOT
# open bane Why is this happening, how could I possibly fix this? When I start my PC, no US...

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civic sky
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try pluging in the keybaord into anouther USB port further away from the current locaiton

i think this may be the result of a possible issue with that USB port and when the keyboard is connected

open bane
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@civic sky it's the same USB Port my previous Keyboard used. Why would there be suddenly an issue?

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The only factor that changed is, this new keyboard

civic sky
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Not sure what keyboard you used before, but Wooting can be detected as multiple different device types—mouse, keyboard, gamepad, etc.—so sometimes there can be issues compared to other keyboards that are just a keyboard
(image of wooting keyboard - with gamepad off)
for comparison some keyboards just have 3 total

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keep in mind that this (Might) be the cause but is hard to say with out more testing

open bane
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I just had a logitech before. Something about the keyboard blocks the other USB devices on windows startup

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I can try plugging it into the front for testing's sake

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But I dont have the luxury of much change because all my USB slots are used up

civic sky
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I would try other ports further away from the current location first to see if this makes a change

For instance, I have seen some tickets/cases where the keyboard was connected to a USB port used for motherboard bios flashbacks and had issues with the keyboard

While in another case, a dedicated USB keyboard port was used and had a conflict

These are rare examples of issues that happen

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To vice the device container in device manager (like i have shown)
you will need to go to "View" select "Device by container" and then a list of devices will show

open bane
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I am rebooting now, I tried plugging it into the USB c now instead of the USB via shipped adapter

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I have a long way from desk to PC :/

civic sky
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? are you using a USB extender or KVM?

open bane
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I am using USB extender yeah, was plugging the adapter into the extender and then the USB C into it, and it was working fine when plugging in so didnt expect any issues. And I just rebooted, and directly plugging it into my USB C of my board made this issue go away. I guess it did not like the adapter into USB extender combo?

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But this means my clean cable routing isnt possible because the wooting cable is too short 😦

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I bought the fancy curled one

civic sky
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can you provid a link to the USB extender?
want to check this out

open bane
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ohh god, one moment

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I have this for all my usb devices and they work fine without issues

civic sky
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thought this might be a case of an extender that acts like a USB hub or KVM at the end

i don't think that cable would cause any issues as it looks to be a simple cable

open bane
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mysterious ways, in any case the reboot now worked perfectly fine

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If an issue happens again, I will keep you posted I guess

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my USB devices are a Razer Mouse, 2 Elgato Stream Decks and a Drawing Tablet + Webcam