#S key travel distance problem

11 messages · Page 1 of 1 (latest)

wintry mural
#

For some reason just my S key isn't travelling as far as all the other keys on my Wooting Two. By that I mean, when using an analogue profile where the F keys display the RGB touch fx. My S key, pressed all the way down, will only light up as far as F5. All other keys light up to F12. What's the deal with that?

coral timberBOT
# wintry mural For some reason just my S key isn't travelling as far as all the other keys on m...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

civic cedar
wintry mural
#

🤔 clicking connect device doesn't appear to do anything. Using the switch removal tool I swapped out the switch for a replacement. Now it lights up to F9, barely. But if I press close to the top of the S key it only lights up to F8 and if I press near the bottom of the key it lights up to F12.

#

Well this is weird. Just swapped for another new switch and now pressing close to the top lights up all the way to F12 but close to the bottom only as far as F8! If I don't put the key cap on at all the switch works just fine.

civic cedar
dull forum
wintry mural
#

Hang on.

#

Okay unplugged and back in. Still isn't working right. If I hold the key down and rock my finger up and down, the F9 to F12 keys light up in sequence.

#

Just found some more keys with the same problem. All with varying degrees of lighting up the F12 keys.