#While Idle, my 60HE turned off and wouldnt turn back on.

8 messages · Page 1 of 1 (latest)

sudden saddle
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I was afk on a game, went to golf and came back a few hours later and it was unresponsive. it was working right before i left, im not sure how long it wasnt working since the LEDs go into rest mode usually anyways. When I plug the keyboard in i can hear winodws, the cord works with other Keyboards. Device manager detects it as Wooting Restore. I've tried going to the lekker and reprogramming it, but once it gets to the "waiting for device to be connected" I get an error (DeviceReconnect). After a few days i tried again, the keybaord turned on for like 5 seconds then went out again.

frank socketBOT
# sudden saddle I was afk on a game, went to golf and came back a few hours later and it was unr...

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sudden saddle
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I've emailed support, and its been a few days no answer so I figured it couldnt hurt to try here

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and yes, the keyboard is plugged in

foggy warren
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could you do a full restore?

sudden saddle