#Keyboard died and won’t connect to PC

2 messages · Page 1 of 1 (latest)

twilit nexus
#

I was playing a game and my keyboard was acting weird so I checked for updates and 1 was available so I did it but after my keyboard just turned off and will not connect to my computer. I have tried restarting it unplugging it and some other basic fixes, but nothing seems to work. I got the keyboard less than 2 years ago and haven’t had any issue so idk what to do.

kind condorBOT
# twilit nexus I was playing a game and my keyboard was acting weird so I checked for updates a...

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